My client is an award winning SMART home and business alarm monitoring company. They have expanded to the Aus market and now require a

Technical Account Manager

The role:

Managing technical relationships with partners in Australia and New Zealand region under the guidance of the APAC Strategic Account Manager
Acting as the technical escalation point for potential issues in the region
Providing product training and technical support to our business partners
Gathering market feedback for various product teams related to local needs
Representing Alarm.com at various trade shows and other event
Staying up to date with new product releases in order to properly respond to partner enquiries

The ideal candidate

Bachelors in an Engineering, IT, or Sciences field
3-5 years work experience in technical support and/or sales
The ability to communicate with customers and vendors, both in writing and verbally in a clear, professional manner
A highly motivated self-starter who is able to operate independently
Excellent people skills; natural customer service orientation and disposition - candidate must enjoy working with clients and supporting internal customers in the organization
Excellent problem-solving skills
Proficiency and up-to-date knowledge of consumer, cloud, and IoT technology

If you are interested in the above role please apply through the link or to pearcedoorley@cartermurray.com.au

The Specialist Recruitment Group PTY LTD is acting as an Employment Agency in relation to this vacancy.