My client is an award winning SMART home and business alarm monitoring company. They have expanded to the Aus market and now require a
Technical Account Manager
The role:
- Managing technical relationships with partners in Australia and New Zealand region under the guidance of the APAC Strategic Account Manager
- Acting as the technical escalation point for potential issues in the region
- Providing product training and technical support to our business partners
- Gathering market feedback for various product teams related to local needs
- Representing Alarm.com at various trade shows and other event
- Staying up to date with new product releases in order to properly respond to partner enquiries
The ideal candidate
- Bachelors in an Engineering, IT, or Sciences field
- 3-5 years work experience in technical support and/or sales
- The ability to communicate with customers and vendors, both in writing and verbally in a clear, professional manner
- A highly motivated self-starter who is able to operate independently
- Excellent people skills; natural customer service orientation and disposition - candidate must enjoy working with clients and supporting internal customers in the organization
- Excellent problem-solving skills
- Proficiency and up-to-date knowledge of consumer, cloud, and IoT technology
If you are interested in the above role please apply through the link or to pearcedoorley@cartermurray.com.au
The Specialist Recruitment Group PTY LTD is acting as an Employment Agency in relation to this vacancy.
