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Senior Research and Insights Manager

  • Location

    Sydney, New South Wales

  • Sector:

    FinTech & Financial Services, Utilities , Telecommunications

  • Job type:

    Permanent

  • Salary:

    AU$140000 - AU$160000 per annum

  • Contact:

    Sebastian Bell

  • Contact email:

    sebastianbell@cartermurray.com.au

  • Salary high:

    160000

  • Salary low:

    140000

  • Job ref:

    649257_1526888424

  • Published:

    5 months ago

  • Expiry date:

    2018-06-20

  • Consultant:

    #

One of Australia's largest service providers is looking for a Senior Research and Insights Manager to help create powerful customer insights. The Senior Research and Insights Manager will lead a small team to ensure stakeholders are receive timely and relevant customer insights.

The position will handle the following:

  • Deliver focused information in Behavioural Economics for the research, insights and analytics team
  • Provide regular insights to be spoken about in regular meetings to paint a picture of findings
  • Work closely with customer insights team to motivate and maximise potential while creating appropriate customer insights for the business
  • Own the budget and provide recommendations on how best to utilise the budget

Skills required:

  • A wealth of experience in a customer insights management for in a service industry
  • Proven track record in customer insights methods and marketing research
  • Comprehensive knowledge and experience of undertaking a wide range of market research methodologies
  • Knowledge and experience with insights generation techniques
  • The ability to balance customer views with commercial goals
  • Experience with managing a large projects with varied stakeholders
  • Pervious team leaderships is essential
  • Client side customer insights management experience in a services industry is key
  • Proven experience in Behavioural Economics to drive outcomes

Please apply by the following steps or email sebastianbell@cartermurray.com.au

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.