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Relationship Manager - Financial Services platform (HK or SG)

  • Location

    Hong Kong, Hong Kong

  • Sector:

    Professional Services, Financial Services

  • Job type:


  • Salary:


  • Contact:

    Elaine Fung

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


  • Consultant:


  • Act as point of contact for clients in the global team
  • Onboard new clients and conduct hands-on training on how to utilize the subscription system
  • Develop a very strong working knowledge of platforms in order to provide consultative support to all employers
  • Analyse data on usage, surveys and all other forms of feedback to form a comprehensive view of clients. Report on health and propensity to renew
  • Maintain relationships with third party vendors, benefits consultants, and Sales team in order to drive more business into the firm
  • You will provide feedback and suggest improvements / innovation to existing content or system to ensure it remains up to date

What gives you an edge…

  • 1 year of B2B Client Management experience
  • Have a proven record of closing a customer account management with in Financial Services
  • Have experience within a Customer Success function
  • Consistently perform in a changing environment

The SR Group (Hong Kong) Limited is acting as an Employment Agency in relation to this vacancy.