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Head of Retail Operations

  • Location


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  • Job type:


  • Salary:


  • Contact:

    Alicia Lee

  • Contact email:

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  • Published:

    almost 2 years ago

  • Expiry date:


  • Start date:


We are looking for a seasoned Head of Sales to manage P&L and operational expense for all brands under a regional Luxury Brand Retailer and Distributor. You will help develop the brands' market presence in the region through executing strategic plans and manage operational functions across timepiece brands. A high-performer, you will ensure successful execution of strategies in stores to maximise delivery against business objectives.


  • Handle overall business reporting, budgets, P&L, and business plans
  • Manage the operational commercialisation process including forecasting, pricing, packaging, and budget approvals and ensure this is aligned across all assigned territories
  • Develop strategic plans for brick and mortar stores to increase average spend and set KPIs in accordance to industry trends and brand requirements
  • Analyse customer buying and growth trends across brands, and past launch data to develop accurate forecasts and improve on YoY KPIs
  • Work together with the Marketing team to create promotional content and maximise turnover
  • Hire, coach, and mentor talent, providing leadership to stores and identifying gaps in learning and development to improve employee skillset


  • At least 5 years of working experience in Retail, of which at least 2 are in Retail Operations and Management
  • Keen understanding and knowledge of financial drivers
  • Excellent planning and analytical skills
  • Experience in employee training, mentoring, and operations

Shoot your CV over to today if you think your profile would make a good fit for this role!

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