Client Services Manager - Korean or Japanese required
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Location
Hong Kong, Hong Kong
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Sector:
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Job type:
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Salary:
Negotiable
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Contact:
Elaine Fung
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Contact email:
elainefung@cartermurray.com
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Salary high:
0
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Salary low:
0
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Job ref:
122853_1556098211
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Published:
over 1 year ago
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Expiry date:
2019-05-24
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Consultant:
#
- Managed various projects throughout the year such as the client's annual open enrolment, annual audit, implementation of new benefit plan changes and system modifications
- Documented procedures and written requirements and prioritized tasks for purpose of offshoring back office functions to such as IT
- Provide regular updates to clients on project status, closely monitor the progress
- Develop open and effective channels of communications with each clients that can be employed by other departments as well
- Coordinate internal projects and determine the best utilisation of resources to increase customers satisfaction
- Become the reliable point of contact for each customer that is required to establish a strong business relationship
- Candidate esstential skils:
- Superior communication skills, especially in explaining technical terms in a way that non-technical individuals can understand
- High degree of independent problem solving and troubleshooting skills
- Excellent organizational skills and attention to detail
The SR Group (Hong Kong) Limited is acting as an Employment Agency in relation to this vacancy.
