Client Manager

This new breed of digital agency partners with businesses to catalyse achieving their goals, accelerate growth and drive innovation.

Operating across retail, fashion, publishing, B2B and entertainment sectors, this firm define digital strategies, uncover business models, technologies and techniques to address challenges, learn faster and move smarter.

The Role:

You will be joining at a time of growth, overseeing and managing high profile clients. Acting as the client's day-to-day point of contact, building strong relationships based on trust and excellence.

Responsibilities:

Liaising with project managers throughout project build and on post build period

Resolving client queries

Managing communication across all external and internal teams

Making, acting on recommendations for improving internal processes

Actively presenting new idea, technology, and business updates to the client


About You:

Ability to solve problems with a positive attitude

Ability to build strong, long lasting relationships internally and externally

Knowledge of media and entertainment sectors

Able to handle challenging and potentially sensitive situations
Willing to lead by example and display commercial awareness

Manage budgets and protect profitability

You'll have:

- A proven track record of developing and maintaining strong client relationships in a similar commercial environment

- An agency background, working with high-profile clients

- Direct Experience managing digital accounts

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.